Phenom People unveils latest updates to its talent management platform

Phenom People, the Talent Experience Management company, has recently announced several new features for the Phenom Talent Experience Management platform, adding University Recruiting, SMS and Internal Mobility Chatbot functionality to further support the demands of the new talent economy, which is undergoing major technological and societal shifts.

The Phenom Talent Experience Management platform connects the interactions of the four key experiences in the talent lifecycle—candidates, recruiters, employees and management— and delivers a single platform to unify them. By harnessing data and generating cross-functional insight, new revelations can be used to power a more personalized and effective experience that meets the demands of today’s users and consumers.

Continuing to provide rapid innovation to HR professionals, Phenom’s newest features help solve specific pain points throughout the talent lifecycle:

Enhancements for Candidate Experience, matching the right candidate with the right job and reducing time-to-hire:

• University Recruiting

Phenom University Recruiting provides a modern way for recruiters to source information from candidates and collate their interactions from the event with a mobile app, candidate feedback, and scoring, resume capture and parsing, tagging, analytics and more, all of which feed data into the CRM automatically. This further expands talent pipelines, raises brand awareness and improves a company’s overall event strategy.

• Mobile App

Manage an entire event—including registering guests and managing attendees— directly from a mobile device. Offline mode allows event hosts to capture leads when not connected to WiFi.

• Candidate Feedback & Scoring

Take notes on every candidate. Submitted feedback is recorded, summarized and available in the candidate’s profile. Candidates’ engagement and fit scores can be evaluated to identify best fits within talent pools.

• Resume Parsing

Take photos of resumes through the mobile app to create profiles using optical character recognition (OCR).

• Profile Management & Tagging

Create and manage university profiles with location and contact information. Track ROI by tagging the university when creating the event.

• Staff & Panel Management

Assign roles to events, including Event Staff and Event Organizer, to control who can view, edit and/or publish content.

• Analytics

Track attendees and event ROI. Update the event strategy on the fly with real-time information about event registrants and event performance.

Enhancements for Recruiter Experience, boosting productivity and quality-of-hire:

SMS

Phenom SMS provides recruiters the ability to reach out to candidates using their preferred communication method. All candidate conversations are stored and archived in the CRM. Users can send texts to an individual or multiple candidates, set up keyword campaigns and leverage third-party messaging apps, including WhatsApp and Facebook Messenger.

• 1:1 Text

Engage with individual candidates to follow up on interviews, arrange next steps and communicate offers.

• Mass Text

Launch text campaigns to multiple candidates, promoting jobs or events.

• Text-for-Info

Enable candidates to text a keyword to receive information about jobs, FAQs and events.

• Messaging Apps

Send messages from iMessage, Facebook Messenger, WeChat and WhatsApp.

Enhancements for Employee Experience, evolving the best talent and reducing cost-per-hire:

Internal Mobility Chatbot and Messaging

An exclusive chatbot experience for employees helps them find the right job or promotion faster while delivering a more connected, conversational experience, often reserved for recruiting external talent. The addition of a Slack app creates more streamlined communication for employees, recruiters and hiring managers.

• Phenom Bot

Empower employees to discover new opportunities, provide referrals to open positions and boost employee engagement through conversational chatbots that answer FAQs.

• Slack & Other Third-Party Messenger Apps

Optimize employee engagement with Slack and other third-party messenger apps interconnected with Internal Mobility.

All features can be accessed from Phenom’s Talent Experience Management platform. This unified approach eliminates the need to invest in siloed technology tools, allowing talent teams to leverage cross-functional data insight and operate with greater efficiency to meet the requirements of candidates and employees.

“Disparate systems do not empower HR to deliver a seamless and memorable talent experience,” said Mahe Bayireddi, CEO and Co-founder at Phenom People. “Phenom provides a single, unified platform with continuous innovation, helping eliminate multiple-point solutions which are not integrated with core HR systems and usually underdeliver promised results.”

SOURCE Phenom People

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