Hotel chain OYO Hotels & Homes recently announced adding another channel for room booking for customers — SuperAgent — an online portal for offline travel agents to book an OYO for their customers. Currently, customers can book OYO via its web portal, app, online travel agencies and walk-ins. The new portal would provide pre-registered and verified offline agents access to OYO inventory at ‘best price’ and can take bookings for bulk travel, package bookings etc.
The company has nearly 12,000 travel agents on its platform as partners over the past four years even as the “role of travel agents in the industry has become increasingly important in ensuring a seamless experience for our customers."
— Gaurav Ajmera, Chief Operating Officer, India & South Asia, OYO Hotels & Homes
The portal provides options including recent searches, recommended hotels, great deals and important actions to the agents. The portal also offers a refined search to show properties ‘tuned’ to a travel agent with relevant prices, a detailed commission report, sales summary and reporting etc.
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