Labora traffic doubles on its WhatsApp platform services

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

The Valencian Employment and Training Service (Labora) has provided general information through WhatsApp to 12,592 people during the year 2019.

The number of messages answered through this app is more than double that of the previous year, since in 2018 5,603 users were answered through this service.

During the first half of 2019 the total for the previous year was already exceeded, since in June the number of people who had used WhatsApp to contact Labora had reached the figure of 5,863.

Likewise, it highlights the number of consultations attended during the month of October, 1,378, when the monthly average is usually around one thousand.

The telephone of the WhatsApp of Labora (616 124 143), which only answers queries through the chat, offers an immediate and free response from the Public Administration, answers an average of 50 people per day.

The service is operational at the same time as Labora offices, from Monday to Friday from 9 am to 2 pm.

Of all the questions that have come in 2019, the ones that have been asked most frequently have been how to register as a job seeker, what are the requirements and the procedure to access the Avalem Joves and Avalem Experiència employment programs, what to do if the web access code has been blocked or how to sign up for training courses and employment workshops.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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