JPMorgan Chase leverages video games and neuroscience for intern recruitment

JPMorgan Chase & Co has recently been using neuroscience in video games to aid in the recruitment of interns. The tests are being done in a bid to expand the candidate pool and in turn, develop stronger diversity in the candidate pool and workforce.

The bank is piloting technology from pymetrics, a startup whose games help companies assess applicants’ social, cognitive and behavioral features, such as attention, memory and altruism, Matt Mitro, JPMorgan’s head of campus recruiting, said in an interview.

To identify which potential interns might be best suited for a job, the platform measures a candidate’s attributes against those of a firm’s successful employees. This helps companies make their assessments more data-based than traditional processes.

Over the past few months, entry level employees at JPMorgan across the world played the pymetrics’ games, which were then played by hundreds of candidates for a limited number of full-time roles, Mitro said.

Mitro said employment history is a good indicator of fit for experienced workers, but with recent college graduates, resumes have less predictive value. That prompted JPMorgan to test pymetrics’ technology with entry-level candidates, who are usually just starting their careers.

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