IBM's HR AI can predict when an employee will leave a company

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

The sector of human resources or HR has suffered many changes due to technology, with the most visible being the possibility of offering or seeking employment through applications or platforms on the Internet; however, there are companies that already work in deeper ways.

One of them is IBM, which claims to have an AI capable of predicting when an employee is going to go with 95% accuracy.

The AI ​​that predicts when an employee wants to go

Virginia Rometty, CEO of IBM, has given an interview to CNBC in which she has delivered surprising news: IBM has built Artificial Intelligence that knows when an employee intends to leave the company.

Rometty said that the multinational owns a patent for its "predictive attrition program" or "program of predictive wear" in its translation into Spanish. This system based on machine learning analyzes employees and determines when they might be about to leave their job.

The board did not provide many details about its AI; however, IBM said that it is correct in 95% of cases and admitted that the technique's success lies in the analysis of immense amounts of data.

The HR of the technological era

Rometty explained that it was not easy to convince the other managers to develop and use AI, but claims that it has already saved IBM 266 million euros in costs that would normally be used to try to retain employees.

We speak of a bestial number of savings that demonstrates the effectiveness of AI created by IBM. In this sense, convincing a worker to stay is much easier than trying to return once he has gone to another company - hence the savings achieved by IBM. The directive explains that this can be offered promotions, increases in salary, and other options.

This prediction tool is part of an IBM ecosystem designed to transform the traditional approach of HR. The focus is on elements that will make things much easier, and more in a multinational with 350,000 workers, as is the case of IBM.

The board is fully convinced that those who are dedicated to human resources can do their job better thanks to the AI. In addition, the reduction of expenses is well-known, too: IBM has also reduced its HR staff by 30% since using their AI.

Despite Rometty's secrecy about the AI, technologies like it can mean an unprecedented change in the sector. In a way, it is much more logical for a machine to perform HR tasks, since it will be more objective than a human being; although, also enters the dilemma of if only stick to the numbers. Who knows if in a few years we will be interviewed and hired by robots or computer programs.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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