Hampton brokers no longer burdened with StreetEast fees

December 30, 2019
Share this Post: 

Out East's free services described as "essentially a Trojan Horse," claimed one broker.

After clashing repeatedly with Hamptons brokers over the past year, Out East is scrapping its subscription model — which required agents to pay a monthly fee to post listings on the Zillow-owned site.

Starting January 1, agents will be able to use Out East for free, the company said. Previously, Out East charged firms a base monthly fee of $1,000 to $3,000, depending on the size of the brokerage. It also charged a per-agent subscription of $60 per month.

“This shift to free listing entry for all is crucial to creating an inclusive marketplace,” Matt Daimler, Out East’s general manager said in a statement. “It will give more agents the ability to post listings not just on Out East, but ensures their listings will also appear across all of Zillow’s consumer websites.”

But some brokers said the move will pave the way for Zillow to monetize Out East, as it has done with StreetEasy, by introducing Premier Agent and other advertising programs. In addition to Premier Agent, which generates buyer-leads for agents who advertise, StreetEasy’s new Experts program puts agent contact info alongside building descriptions where they’ve done at least one transaction.

“A free Out East is essentially a Trojan horse,” said Andrew Saunders, founder of Hamptons-based Saunders & Associates, who said he cancelled his company’s contract with Out East. “If New York is the model, there will come a moment in time when [Out East] be charging folks,” Saunders said. “We won’t be drawn into that framework.”

A Zillow spokesman didn’t deny or confirm the portal’s plans. “While nothing is set yet, we’ll likely be moving toward an advertising model in the future,” said Viet Shelton, a Zillow spokesman."

Read more here

Join us February 26-27 for the Property Portal Watch Conference Bangkok 2020.

Property Portal Watch Bangkok Conference, 2020

December 30, 2019

Subscribe to our mailing list to get the famous, free Friday newsletter!

News and analysis to help build better online marketplace businesses, in your inbox, every Friday

Related News

People Roundup 7Feb
People Roundup: REA Group, Bien'Ici, Aviv Group, Adevinta, Homelike and Compass

This week's people roundup starts with one of the biggest CEOs in the world leaving one of the biggest portal...

Read More
Product Update 2025Feb7 1
Product and Services Roundup: Bien'Ici, Idealista.it, Domclick, Hogangnono and Zoopla

Here are the latest product updates we've seen coming from real estate marketplace operators around the world...   Europe: Bien'Ici...

Read More
Realtor.com Building 2
Realtor.com Parent Grows Quarterly Revenue as It Relocates to Texas

The News Corp-owned US real estate portal operator Move, Inc. (the parent company of Realtor.com) saw its first revenue increase...

Read More
Rea Boardroom 3
REA Group H1 2025: Revenue Growth Underscores Outstanding Results as CEO Retires

The ASX-listed real estate giant REA Group has released its financial highlights for the first half of the 2025 financial...

Read More

Editor's Pick