The invite-only platform enables firms to send out a service review request via email or text, asking clients to rate the customer service they received during the home moving process.
The ratings and feedback are sent back to each firm enabling them to track and benchmark their service performance.
The platform includes a widget which allows agents to display their ESTAS service rating and reviews on their website.
Via their dashboard, firms can also create social media campaigns highlighting the excellent service they deliver.
A 12 month subscription to the platform costs £450 a year and includes automatic entry to the prestigious and widely-respected ESTAS Awards.
The ESTAS Group Founder Simon Brown says:
“This is a natural extension of what we offer at ESTAS. Agents have always loved our simple feedback mechanism which powers the awards each year. Now they can continue to use the platform 12 months of the year to generate valuable reviews."
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