RedAwning and Amazon boost partnership to support customer service

October 31, 2019
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Users can now filter for AmazonPrime Now delivery service when booking short-term rentals on RedAwning's platform as well as easily customize a vacation rental with hotel-like features through its Amazon-powered guest experience

Leading short-term rental marketplace, RedAwning.com, has recently announced that it has expanded its partnership with Amazon to further support guest experience enhancement. RedAwning offers Smart Concierge services backed by Amazon Alexa for Hospitality for select rentals. With this partnership, RedAwning looks to add two new Amazon-powered  guest enhancements:

  • A filter for Amazon PrimeNow delivery services on RedAwning.com that looks to enable guests to book with confidence knowing groceries or supplies can be delivered seamlessly to their rental of choice. RedAwning guests who are Amazon Prime Members looking for delivery services can filter for properties in the Amazon Prime Now delivery range on RedAwning.com to easily order or pre-order groceries and other products from Amazon for delivery soon after check-in at their short-term rental.
  • The second addition is the RedAwning Hospitality Store.

The curated RedAwning Amazon Store includes all eco-friendly bath amenities, cleaning supplies, and high quality linens and accessories needed to ensure a great guest stay. RedAwning is looking to make it easier for property owners and managers to purchase quality products and provide consistent, hotel-level experiences for guests.

"Our goal is to set the standard for hotel-style guest benefits included with every stay. The guest journey is enhanced with hotel-level amenities and linens, and the ability to order same day Amazon delivery direct to your rental. During your stay, the Smart Concierge can help you find restaurants in the area, play your favorite music station, and so much more. Amazon is a company that has only just begun to impact the travel space and we are thrilled to discover all that this partnership has in store for our guests and for the short term rental industry."

— Tim Choate, Founder & CEO of RedAwning

SOURCE RedAwning
Edited by V. Haviland

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October 31, 2019
Victoria has been writing about property portals and marketplace sites for Online Marketplaces for over 3 years. She is also our resident artist and is responsible for all of the infographic content on the site.

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