ImmoScout24 Sued by The Federation of German Consumer Organizations for Misleading Advertising

May 10, 2023

Germany-based real estate marketplace ImmoScout24 has had a lawsuit filed against it on the basis of misleading advertising.

ImmoScout24 subscribers can create online application portfolios when buying a property — including a Schufa credit report — which is now at the epicenter of a lawsuit.

The Federation of German Consumer Organizations (VZBV) has taken issue with the wording of ImmoScout's offer for implying that prospective buyers are obliged to produce a Schufa report before visiting a property—which the VZBV says is not the case.

It subsequently filed a lawsuit against ImmoScout24 and handed it over to the Berlin Regional Court.

Rosemarie Rodden, Legal Enforcement Advisor at VZBV, said the firm "considers this advertising to be misleading."

On its website, ImmoScout24 does not specifically say that a Schufa report is required but also fails to indicate that the report is not required, according to the VZBV.

VZBV asserts that ImmoScout24's implication that customers need to prove their creditworthiness this early in the process is against the law, with documents including Schufa reports only becoming a requirement when a rental agreement is near completion.

ImmoScout24 is Germany's number one real estate portal, with owner company Scout24 distributing dividends in excess of €66m last year. The firm also recently partnered up with financing firm Europace to introduce real-time financing solutions for buyers.

May 10, 2023
Harvey is an experienced property journalist and copywriter. He has written about the property industry since 2015, starting at The Property Franchise Group in the UK, before moving to Spain to work for Spotahome. He has blogged for the private rented sector, ghostwritten for UK property experts and written case studies for franchise owners around the UK. Harvey joined Online Marketplaces as a News Editor in 2022.

Subscribe to our mailing list to get the famous, free Friday newsletter!

News and analysis to help build better online marketplace businesses, in your inbox, every Friday

Related News

Investment Roundup 18Apr
Investment and Funding Roundup: Realiste, Rentify, Placy

This week's funding roundup is all about AI-powered platforms. We'll start in UAE...   Asia: Realiste closes $2M seed round...

Read More
Product Update 2025Apr18 1
Product Roundup: Zillow, Rightmove, Otodom, Hjem.no, AtHome.co.jp, PropTechBuzz

This week's product and service roundup starts in the United States, where Zillow has boosted its Showcase product with enhanced...

Read More
Zigbang Investment Scaled 2
Korean Proptech Zigbang FY2024: Revenues of $70.9 Million Drop 21.8% Year-on-Year

South Korean proptech firm Zigbang has reported full-year revenue of KRW101.4 billion ($70.9 million U.S.) for 2024, marking its second...

Read More
Redfin Coeanfront Homes 3
Redfin Joins Zillow in Banning Off-MLS Listings, Urges ‘Coming-Soon’ Compromise

The U.S. brokerage and portal operator Redfin has become the latest major player to take a public stand on the...

Read More

Editor's Pick