Staffbase, mobile employee communication platform, acquires $23M in funding

Staffbase, the mobile first employee communication and experience platform that creates a single place to go for employees to access information and work-related services, has raised $23 million in new funding.

The investment is led by Insight Partners, the backer of successful businesses including Twitter and Shopify. Existing investors e.ventures, Capnamic Ventures, and Kizoo Technology Capital also participated in the new funding round. Staffbase has now raised a total of $35 million since it was founded in 2014 and was recently listed by Gartner as one of the leaders for employee communication applications. 

The mobile first approach enables its customers to reach their distributed workforce, including the more than 70% of workers that do not regularly work in the office. More than 300 enterprise customers already use the Staffbase platform, including Adidas, DHL, Brinks, Siemens, VodafoneZiggo and MAN.

Tiffany Elle, Senior Global Communications Manager at Versum Materials said: “Staffbase goes well beyond a communication platform and brings together so many of the resources we need to put in front of our employees—from Communications and Employee Health Management to HR and Finance. When we used email as our main communication tool, an average of only 20% of employees even opened them. Now, 70% of our employees actively engage with the app on a weekly basis.”

“Generation Y, labor shortage, and the constant need for change are the biggest drivers we see behind organizations feeling pressure to become a people-first workplace,” says Dr. Martin Böhringer, Staffbase CEO and co-founder. “Staffbase is the front door for great employee experiences. We learned that great stories shared throughout the company in order to build a unified identity and purpose are at the heart of today’s employee experience. That’s why the core of Staffbase is a set of tools for mobile-first employee communications, intranet capabilities, and employee engagement. This is completed with an employee experience engine enabling highly individualized employee journeys based on deep integration into existing processes and systems.”

Teddie Wardi, Managing Director at Insight Partners and member of the Staffbase Board said: “Staffbase creates a simple and flexible mobile first front end layer that can be designed around the employee journey. They discovered that employee communication plays a crucial role for a people-first workplace and belongs at the heart of the employee experience. We were particularly impressed with the high customer satisfaction and usage rates that Staffbase achieves with its customers. We look forward to working with Staffbase to scale their product and continue to address this unsolved problem.”

Founded in Chemnitz, Germany, today more than 200 employees operate across 7 locations with its two headquarters being its original European base and New York. The latter office was opened in 2016 and serves today as the sales and professional services hub for the fast growing U.S. customer base. The investment will be used to further expand the product portfolio and drive expansion in core markets of Europe and the U.S.

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