This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.
Airbnb expects to break the record of Spanish users on its platform for this summer. It estimates that 2.5 million Spaniards will use their website to search for accommodation both in Spain and in the rest of the world. The Spanish market is the third in importance for the North American multinational, only behind the United States and France.
National travelers have already allocated more than 235 million euros to book accommodation in Spain and around the world for this summer through the platform, between June 1 and September 1.
The portal highlights the increase in new users, representing one in three of the reservations made.
As for the average stay of accommodation, it is situated in the four days.
Regarding the destination where Spaniards who opt for this platform travel, one in three will use it to visit a national destination this summer.
After Spain, the other most reserved destinations are France, Portugal, Italy, the United Kingdom and the United States.
The North American multinational emphasizes that they have had to increase their workforce to face this record of travelers worldwide this summer. More than 1,200 people have joined the support centers for travelers and hosts on Airbnb managed by external partners that exist around Europe, equivalent to an increase of 50% compared to January 2019.
Less than a year ago, Airbnb opted for Barcelona to open the largest of these centers for travelers and hosts across Europe, generating more than 800 jobs in the city. With the growth of the platform, this service has increased by more than 80% since October 2018, and now more than 1,100 people support travelers and hosts from Barcelona.
The equipment of the support centers for travelers and hosts are available 24 hours a day, 7 days a week in each time zone.
Today there are eight centers in Europe, which are located in Germany, Romania, Ireland, Spain, France and Portugal.
With the aim of supporting European and worldwide travelers, the number of agents for requests in German, Italian and English has been increased by 50% in these support centers and 60% for those received in French and Russian.
This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.
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